Customer stories
From e-commerce brands to healthcare clinics, real teams using huumaan to scale their communication without scaling headcount.
200k customers · Fashion retail
70%
support ticket deflection
Scaled customer support through Black Friday and Cyber Monday without adding headcount — Maya handled order queries, returns, and tracking at full volume.
Read story →PLG company · B2B productivity tool
50%
faster time-to-value
Reduced trial-to-paid churn with personalised onboarding agents that guided every new user through activation in their own time.
Read story →40 retainer clients · Digital marketing
3x
more client touchpoints
Maintained relationship quality while doubling client count — agents handled status updates, check-ins, and upsell outreach autonomously.
Read story →Multi-location clinic · Primary care
90%
appointment confirmation rate
Automated patient communication — reminders, confirmations, and rescheduling — without losing the warmth and trust patients expect from their clinic.
Read story →12-agent brokerage · Residential sales
4x
more leads followed up
Ensured every inbound lead received a same-day, personalised response — turning missed opportunities into booked viewings.
Read story →500-seat company · Enterprise software
45%
email reply rate
Replaced generic outreach sequences with personalised AI-written emails that felt like they came from a real sales rep — because they did.
Read story →Your story
If you are using huumaan and seeing great results, we would love to tell your story. Get in touch and we will set up a quick conversation.
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