Customer stories

See how teams like yours use huumaan.

From e-commerce brands to healthcare clinics, real teams using huumaan to scale their communication without scaling headcount.

E-commerce

200k customers · Fashion retail

70%

support ticket deflection

Scaled customer support through Black Friday and Cyber Monday without adding headcount — Maya handled order queries, returns, and tracking at full volume.

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SaaS

PLG company · B2B productivity tool

50%

faster time-to-value

Reduced trial-to-paid churn with personalised onboarding agents that guided every new user through activation in their own time.

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Agency

40 retainer clients · Digital marketing

3x

more client touchpoints

Maintained relationship quality while doubling client count — agents handled status updates, check-ins, and upsell outreach autonomously.

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Healthcare

Multi-location clinic · Primary care

90%

appointment confirmation rate

Automated patient communication — reminders, confirmations, and rescheduling — without losing the warmth and trust patients expect from their clinic.

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Real Estate

12-agent brokerage · Residential sales

4x

more leads followed up

Ensured every inbound lead received a same-day, personalised response — turning missed opportunities into booked viewings.

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B2B SaaS

500-seat company · Enterprise software

45%

email reply rate

Replaced generic outreach sequences with personalised AI-written emails that felt like they came from a real sales rep — because they did.

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Your story

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