Agency
Three AI agents that manage client communication, drive proactive outreach, and keep every account feeling like your only account — without hiring another AM.
40%
Less client churn
3x
More proactive touchpoints
60%
Faster response times
25%
Revenue growth from existing clients
The challenge
You win clients with great work. You lose them with poor communication. And there are never enough hours to do both well.
Maya monitors every inbound message and responds within minutes — pulling context from project briefs, timelines, and past conversations. Clients feel heard instantly, not after a 48-hour wait.
James takes over routine client touchpoints — status updates, check-ins, follow-ups — so your AMs can focus on strategy and relationship-building instead of drowning in admin.
All three agents follow your agency's voice, tone guidelines, and escalation rules. Every client gets the same high standard of communication — whether they're your biggest account or your newest.
Sofia identifies upsell opportunities, contract renewal windows, and at-risk accounts — then drafts personalised outreach that keeps you front-of-mind instead of reactive.
Use cases
Guides new clients through kickoff steps, collects brand assets, shares timelines, and answers setup questions — creating a seamless first impression without manual effort.
70% fewer onboarding questions
resolved without AM involvement
Schedules and sends personalised check-ins based on project milestones, contract dates, and engagement signals — so no client ever feels forgotten.
3x more touchpoints
per account per quarter
Pulls progress data from your project management tools and sends clear, branded updates to clients — on schedule, every time, without anyone chasing it.
95% on-time delivery
of weekly status reports
Analyses client activity, project history, and service gaps to identify expansion opportunities — then drafts tailored proposals that feel consultative, not salesy.
25% revenue growth
from existing client base
Identifies clients who have gone quiet, crafts re-engagement sequences referencing past projects and new capabilities, and warms them up for a conversation.
18% reactivation rate
on dormant accounts over 90 days
Sends well-timed satisfaction surveys after project milestones, analyses responses, and flags at-risk accounts for immediate AM attention before churn happens.
4x more feedback collected
compared to manual survey processes
How it works
Plug in HubSpot, Salesforce, or your existing tools. huumaan syncs your client data, project history, and communication threads — then starts building context.
Agents start generating client messages immediately. You review, approve, or edit. Every decision trains the system to match your agency's voice and relationship style.
As confidence scores climb, agents auto-approve more. Your team shifts from writing every update to overseeing an intelligent system that keeps every client engaged.
“We manage over 40 retainer clients with the same team we had at 20. The agents handle the communication rhythm — check-ins, updates, follow-ups — and our account managers focus on the work that actually moves the needle.”
Managing Director
Digital Agency, 40+ retainer clients
Integrations
HubSpot
CRM
Salesforce
CRM
Slack
Communication
Asana
Project Management
Monday.com
Project Management
Harvest
Time Tracking
QuickBooks
Finance
Notion
Knowledge Base
Start a free trial and see how huumaan’s agents handle your client communication, account management, and growth outreach — with zero code changes.