Trades
Three AI agents that handle your enquiries, follow up on quotes, and keep every customer coming back — so you can stay focused on the tools.
85%
Of enquiries answered in under 5 minutes
30%
More quotes converted
2x
Repeat booking rate
4x
More reviews generated
The challenge
You win jobs with great work. You lose them when the phone goes unanswered and the follow-up never happens.
Maya picks up every inbound enquiry — web forms, missed calls, text messages — and responds within minutes with availability, pricing guides, and next steps. No job opportunity slips through while you're on site.
James automatically follows up every outstanding quote at the right intervals — a check-in after 2 days, a gentle nudge after 5, a final prompt after 10 — without you lifting a finger. More accepted quotes, same effort.
Sofia identifies seasonal service windows (boiler servicing, gutter cleaning, AC tune-ups) and reaches out to past customers at exactly the right time — before they've even thought to search for someone else.
After every completed job, Maya sends a personalised thank-you, requests a Google review, and asks for a referral — turning satisfied customers into your best marketing channel.
Use cases
Responds to every new enquiry across web, phone, and social within minutes — collecting job details, confirming location, and booking a site visit or call. Customers get a real response, not a voicemail.
85% of enquiries
responded to within 5 minutes
Tracks every outstanding quote and automatically sends follow-up messages at 2, 5, and 10 days — answering objections, offering to clarify scope, and nudging the customer to confirm.
30% more quotes
converted without a manual follow-up call
Identifies past customers due for repeat work based on job type and seasonality — boiler services before winter, AC check-ups in spring — and sends personalised reminder messages at the perfect time.
2x repeat booking rate
from the existing customer base
Sends booking confirmations, 24-hour reminders, and day-of messages to customers — reducing no-shows and keeping your schedule tight without any admin work.
40% fewer no-shows
across confirmed bookings
Sends a personalised post-job message 24 hours after completion, requesting a Google review and asking the customer if they know anyone who might need similar work done.
4x more Google reviews
per month compared to asking manually
Identifies customers who haven't booked in 12+ months and reaches out with a personalised message referencing their last job — a natural, human touch that gets them back in touch.
22% reactivation rate
on customers not seen in over a year
How it works
Plug in Tradify, ServiceM8, simPRO, or your existing CRM. huumaan syncs your customer history, quote pipeline, and job records — then starts building context immediately.
Agents start drafting enquiry responses, follow-ups, and review requests right away. You review and approve — every correction teaches the system to match your trade business's communication style.
As confidence scores rise, agents handle more without review. You stay focused on the tools, knowing every lead, quote, and customer is being looked after in the background.
“We were losing jobs to competitors simply because we couldn't answer the phone on site. Now every enquiry gets a response within minutes, our quote follow-up is automatic, and we're getting more reviews than ever. It's like having a full-time office manager.”
Operations Manager
Plumbing & Heating company, 8 vans
Integrations
Tradify
Job Management
ServiceM8
Job Management
simPRO
Field Service
Xero
Accounting
QuickBooks
Accounting
Google My Business
Reviews
Checkatrade
Lead Source
Communication
Start a free trial and see how huumaan’s agents handle your enquiries, quote follow-ups, and customer communications — so you can stay focused on the job.